Understanding Key Metrics
Ari reports ARR, MRR, CARR, and the MRR waterfall on request. For what each of those terms means, see the Revenue Analytics FAQ.Viewing MRR Waterfall
See exactly how your monthly recurring revenue changed from month to month. The waterfall typically includes:- Starting MRR: MRR at the beginning of the period
- New Customers: MRR added from new subscriptions
- Expansions: Additional revenue from upgrades or add-ons
- Contractions: Revenue lost from downgrades
- Churn: Revenue lost from canceled subscriptions
- Ending MRR: MRR at the end of the period
The waterfall gives you the clearest picture of what’s driving revenue growth or decline. Use it to identify which areas need attention.
Ask Ari about your revenue
Everything below is a live lookup, not a separate report you have to build. Ask any of these and Ari answers from current data.Company-wide metrics
Company-wide metrics
Get your entire company’s revenue picture instantly.
Revenue by customer
Revenue by customer
Understand which customers contribute most to your revenue.
Revenue by product
Revenue by product
If you offer multiple products or plans, segment your revenue accordingly.
Forecasting
Forecasting
Project future revenue based on current subscriptions and growth trends.
Cohort analysis
Cohort analysis
Group customers by when they started and see how each cohort performs.
Churn and retention
Churn and retention
Track how well you’re keeping customers and the revenue impact.
Net revenue retention accounts for both churn and expansion. A rate above 100% means you’re expanding within existing customers faster than you’re losing them.
Exporting reports
Exporting reports
Save reports for presentations, investor meetings, or deeper analysis.
Scheduling a recurring review
Scheduling a recurring review
The teams that get the most from Ari schedule the review rather than remembering it:
Revenue vs Invoicing
Revenue (recurring billing) and invoices (one-time or ad-hoc charges) are tracked separately but can be shown combined. See the Revenue Analytics FAQ for how the two relate.Best Practices
- Review metrics weekly: Stay on top of MRR trends so you catch churn or expansion early
- Understand your waterfall: The waterfall reveals where you’re winning and where you’re losing revenue
- Track cohorts: Customer cohort analysis helps you understand product-market fit and unit economics
- Monitor net revenue retention: This is the strongest indicator of healthy recurring revenue business
- Set revenue targets: Use historical trends and forecasts to set realistic quarterly and annual goals
- Share with team: Post key metrics regularly in Slack to keep teams aligned on progress
Connecting to Business Goals
Use revenue analytics to:- Identify growth areas: See which products or customer segments are expanding fastest
- Catch churn early: Spot trends before they become problems
- Evaluate pricing changes: Measure the impact of price increases or new plans
- Plan hiring: Revenue growth should drive headcount decisions
- Build forecasts: Accurate revenue projections help with financial planning