How Reconciliation Works
Ari syncs payment data from Stripe and invoice data from your system, then intelligently matches them using multiple data points: customer, amount, date, email, and invoice reference. For how matching handles partial payments and overpayments specifically, see the Reconciliation FAQ.Automatic Reconciliation
Ari reconciles payments automatically based on Stripe sync data and invoice records.1
Payments received
Payments come into Stripe from customers
2
Ari syncs data
Ari checks Stripe and your invoice system for new activity
3
Intelligent matching
Ari matches payments to invoices using customer, amount, and date
4
Confirmation
High-confidence matches are marked complete. Uncertain matches are flagged
5
Review in Slack
Check reconciliation status anytime with Ari
Checking Reconciliation Status
View reconciliation information for specific customers or time periods.Example Commands
Manual Reconciliation
Sometimes you need to manually match a payment to an invoice. This is common for unusual transactions or when automatic matching isn’t confident.1
Identify the issue
2
Provide details
Tell Ari the customer, amount, and invoice number (or description)
3
Confirm match
Ari shows the payment and invoice side-by-side
4
Approve match
Click Approve to mark them as matched
Example Commands
Handling Unmatched Payments
Payments that don’t match any invoice are flagged for review.Unmatched payments might be advance payments, deposits, prepayments for upcoming invoices, or payment errors. Review them promptly to maintain accurate accounts.
Handling Payment Disputes
When a customer claims they’ve paid but reconciliation shows otherwise, investigate quickly.1
Check customer claim
Ask the customer for payment date and method
2
Search for payment
3
Verify receipt
Check Stripe transaction history for the payment
4
Reconcile or refund
If found, reconcile it. If not found, determine next steps with customer
Overdue Invoice Management
Reconciliation ties directly to collections. Invoices marked as paid are removed from overdue reports.Reconciliation Reports
Generate reconciliation summaries and reports for accounting and finance reviews.These reports can be exported to CSV or PDF for your accounting team or auditors.
Currency and Multi-Payment Method
Handle reconciliation across different payment methods and currencies. See the Reconciliation FAQ for how split payments, currency conversion, and processing fees factor into a match.Audit Trail
Every reconciliation action is logged and can be reviewed for audit purposes.Best Practices
- Review daily: Check Ari’s reconciliation status daily to catch issues early
- Investigate flagged items: Don’t leave ambiguous matches sitting, resolve them promptly
- Confirm overpayments: Contact customers about overpayments to clarify intentions
- Match partial payments clearly: Ensure partial payments are clearly allocated to specific invoices
- Use invoice references: Ask customers to include invoice numbers in payment memos for easier matching
- Monthly close: Reconcile all payments by the end of each month before closing your books
- Audit regularly: Spot-check reconciliation to ensure accuracy, especially for high-value invoices
Integration with Other Features
Reconciliation works together with your full AR workflow:- Invoicing: Invoice amounts and numbers are core to reconciliation
- Collections: Only unpaid invoices appear in collections reminders
- Revenue Analytics: Reconciliation status affects cash recognition and revenue reporting
- Accounting: Reconciled transactions feed into your financial statements