Can Ari change data in my billing system on its own?
Can Ari change data in my billing system on its own?
Not unless you grant it. Ari is the AI agent inside LedgerUp, and its tools come in two kinds that behave differently by default:
- Read tools (looking up an invoice, checking whether a customer has paid) are available by default.
- Action tools (anything that writes, sends or changes a record) are denied by default and stay denied until someone grants them.
How do I control what Ari can do?
How do I control what Ari can do?
Permissions for Ari are set per tool and per connected integration, so you can allow it to update customer records while blocking it from creating products.They also apply at more than one level. A permission can be set for your whole company, for a specific Slack channel, or for an individual person, and the most specific setting wins. This is how teams give a collections channel a narrow set of tools while leaving a finance channel wider.Integrations work on the same principle: one that hasn’t been permitted is denied rather than assumed.
Who on my team can change settings?
Who on my team can change settings?
LedgerUp has four roles:
Settings, permissions, API access and team management are limited to owners and admins.
How does Ari sign in to a customer or vendor portal?
How does Ari sign in to a customer or vendor portal?
Credentials are stored in the vault under Ari settings → Vault, and Ari uses them only for the portal they belong to.